Refund and Returns Policy

Refunds

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days
  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Shipping returns

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

417 Pineway Drive, Hoover, AL 35226

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Need help?

Contact us at info@designsbymichele.net for questions related to refunds and returns.

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